"Our team was drowning - my business grew FAST, but I was losing potential clients because I couldn't capture fast enough - or so I thought. Rona diagnosed my bottlenecks in one session and designed a client follow-up system that scaled with volume instead of against it. She showed me how to work with the right project management system for me and how it would flow with my natural tendencies of meeting and taking in leads. The visual framework she created became my new operating manual. I can confidently say I'll be hiring and handing this process off VERY soon now that it's systematized!"
"We are good at design, but our project timelines were always a mess, and clients constantly asked for updates we couldn't give because we didn't have systems for tracking anything. Every project felt like reinventing the wheel, and I was managing chaos instead of designing. Rona saw immediately that we didn't have standardized phases - every project was custom from start to finish. She mapped out a multi-phased framework that worked for the 80% of our project types. It became our client presentation tool and internal roadmap. I wish I had done this sooner!"
"I was drowning trying to manage every aspect of our small firm while also trying to design, and honestly I felt like such a failure because other business owners I know seemed to have it all together while I was constantly behind on everything. I already had documented SOPs and workflows in place, so I didn't think I was going to get anything much out of our session, but Rona came highly recommended. On the phone, she audited my SOPs and gave me a framework for future ones and how they fit into my business. Four months later, we're actually using our checklists and SOPs and we hired our first project manager! I remembered why I opened my business in the first place - I'm designing again instead of just managing chaos. I feel like I got my life back."
Whether you need to streamline your client onboarding process, develop a high-level business plan, or solve a specific operational challenge, Rona Jobe, CEO of LVL-Up Strategies, provides practical guidance tailored to your unique situation.
With over 20 years of experience across non-profit, enterprise, corporate, and government consulting, Rona specializes in helping professional service providers and small business owners get unstuck and moving forward.
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